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Refund Policy

Refund Policy - the basics

1. Eligibility for Refunds:

  • Custom and personalized jewelry are final sale.

  • If your item arrives damaged, contact us within 7 days for assistance.

2. Return Process:

  • Email info@ciobu.com with order details.

  • Refunds (if applicable) will be issued to the original payment method.

For any questions, please contact us at info@ciobu.com.

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